Key takeaways from our webinar with two leading futurists

To dive deeper into the trends explored within our recent Horizon Scan Report, we brought together two leading futurists for a webinar on their view of the future landscape for financial services. Hosted by our own Innovation Strategist, Nik Venios and Ex VP of Research and Technology at Visa, Andrew Vorster, the engaging webinar considered thought provoking ideas and inspirational real-life practical examples.

So, what are the trends we can’t ignore?

• Trust
• Personal Data & Credit Scoring
• AI & Voice Interfaces
• Blockchain & Crypto Currencies
• The Future of Money

Our webinar covered practical examples of brands successfully implementing these trends and using innovation to pull away from the field. Don’t be left behind and find out how our innovation programme can unlock the full potential within your company this year and beyond. Download your copy or please get in touch with us to discuss how we can navigate these trends together.

The migration to digitally empowered customer communications is a slow-moving process for many organisations. For some, it may feel too slow – especially when the incentives behind the transition are as numerous as they are compelling.

Digital initiatives can help brands reach people faster, and in new and engaging ways – enhancing user experience, brand perception and customer loyalty. They are also offering a cost-effective alternative to traditional solutions that are helping to improve brand consistency. They are even helping to reduce carbon emissions.

But, while many have already taken small steps in this direction, fulfilling the full potential that digital enablement promises hasn’t been easy to realise. Not least because it can require a significant investment in new technologies, an overhaul of processes and carefully considered change management programmes.

In this mini guide we explore the approach that brands can take to move to a more.

The migration to digitally empowered customer communications is a slow-moving process for many organisations. For some, it may feel too slow – especially when the incentives behind the transition are as numerous as they are compelling.

Digital initiatives can help brands reach people faster, and in new and engaging ways – enhancing user experience, brand perception and customer loyalty. They are also offering a cost-effective alternative to traditional solutions that are helping to improve brand consistency. They are even helping to reduce carbon emissions.

But, while many have already taken small steps in this direction, fulfilling the full potential that digital enablement promises hasn’t been easy to realise. Not least because it can require a significant investment in new technologies, an overhaul of processes and carefully considered change management programmes.

In this mini guide we explore the approach that brands can take to move to a more.

The migration to digitally empowered customer communications is a slow-moving process for many organisations. For some, it may feel too slow – especially when the incentives behind the transition are as numerous as they are compelling.

Digital initiatives can help brands reach people faster, and in new and engaging ways – enhancing user experience, brand perception and customer loyalty. They are also offering a cost-effective alternative to traditional solutions that are helping to improve brand consistency. They are even helping to reduce carbon emissions.

But, while many have already taken small steps in this direction, fulfilling the full potential that digital enablement promises hasn’t been easy to realise. Not least because it can require a significant investment in new technologies, an overhaul of processes and carefully considered change management programmes.

In this mini guide we explore the approach that brands can take to move to a more.